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Indigo Medical Consulting

Supporting medical practices to thrive through strong systems, strong teams, and strong patient experiences.

Indigo Medical Consulting Services is a specialist practice management consultancy dedicated to supporting healthcare organisations with trusted expertise across business operations, human resources, leadership development, e-training, and
marketing.

Practice Management Consulting

Running a healthcare practice is about so much more than great clinical care. Behind every smooth, profitable, low-stress practice is a solid business foundation — clear systems, confident leadership, and the right support in place.

As a leading Practice Management Consultant in Australia, we offer full or partial practice management support on a weekly, monthly, or short-term basis, tailored to your practice’s size, needs, and goals.

Our Practice Management consulting services cover:

Staff Management

Your team is at the heart of your practice.
We assist with:

  • Performance management and staff support
  • Clear, role-specific job descriptions with KPIs
  • Ongoing coaching and mentoring to build capability and confidence
  • Building a positive, structured and productive team culture

Financial Management

We help you stay on top of your finances so you can make informed decisions with confidence.
Support includes:

  • Cash flow monitoring and expense tracking
  • Budget planning and forecasting
  • KPI & Compliance
  • Financial reporting
  • Payroll and bookkeeping outsourcing

Establishing a New Practice

Starting a practice is exciting — and a little overwhelming.
We can guide you every step of the way through:

  • Project management from concept to opening day
  • Business planning and budgeting
  • System and process setup
  • Templates, tools and best-practice frameworks to set your practice up for success

Review of Systems & Procedures

If your systems aren’t supporting your growth, it’s time to refine them.
We can review your current operations to determine what’s working, what needs improvement, and what needs to change. You’ll receive a clear, practical report outlining findings, recommendations, and actionable next steps.

Practice Manuals & Templates

Our templated Practice Operational Manuals and HR Policies & Procedures help streamline your operations by giving your team everything they need — clearly documented, easy to follow, and aligned with best practice.
This supports:

  • Consistency in workflows
  • A systemised and organised practice
  • Greater productivity, accountability and clarity
  • A happier, more confident team

Improving Practice Profitability & Productivity

We take a strategic look at your income, expenses, workflows, and team structure to identify where you can streamline, strengthen, and grow.
From there, we develop a practical, actionable plan to increase profit, improve efficiency, and support long-term sustainability.

Marketing & Practice Positioning

Your brand and patient experience matter.
We help you:

  • Develop a marketing plan that aligns with your goals
  • Clarify and elevate your practice image
  • Coordinate new website development or website upgrades
  • Strengthen patient engagement and awareness
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1-Day Practice Review & Audit

Get expert clarity on what’s working, what’s not, and where your strongest opportunities lie — all in a single day.

If you want a fast, professional assessment of your practice without committing to ongoing consulting, our 1-Day Practice Review & Audit gives you a comprehensive snapshot across strategy, operations, HR, finance, and marketing.

Delivered onsite (location dependent) or virtually, this review highlights your key gaps and strengths and provides a practical action plan to move your practice forward.

Virtual Practice Manager Service

Your expert partner for smooth, efficient, and well-run operations — without the cost of a full-time Practice Manager.

Behind every thriving medical practice is someone who understands the business side — HR, finances, compliance, workflows, team culture, and patient experience. Our Virtual Practice Manager (VPM) service brings that expertise directly into your practice.

Whether you’re a practice owner needing operational support or a Practice Manager looking for guidance, oversight, and backup, the VPM service provides:

  • Operational clarity and leadership support
  • HR, compliance, and financial guidance
  • Strategic direction to keep your practice running efficiently

Delivered virtually or with onsite support (where possible), this service helps your team operate smoothly, supports decision-making, and frees you to focus on patient care.

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DIY Practice Review & Audit

Take control of your practice — at your own pace.

Not ready to commit to our full 1-Day Practice Review & Audit? Our Medical Practice Self-Assessment & Audit Workbook gives you a practical, step-by-step framework to review your operations, HR, finances, marketing, and more — independently, on your schedule.

 Click below to see exactly what’s included and how it can help your practice thrive.

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HR Toolkits

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    Get in touch with our team

      Get in touch with our team