Running a healthcare practice is about so much more than great clinical care. Behind every smooth, profitable, low-stress practice is a solid business foundation — clear systems, confident leadership, and the right support in place.
As a leading Practice Management Consultant in Australia, we offer full or partial practice management support on a weekly, monthly, or short-term basis, tailored to your practice’s size, needs, and goals.
Our Practice Management consulting services cover:
Staff Management
Your team is at the heart of your practice.
We assist with:
- Performance management and staff support
- Clear, role-specific job descriptions with KPIs
- Ongoing coaching and mentoring to build capability and confidence
- Building a positive, structured and productive team culture
Financial Management
We help you stay on top of your finances so you can make informed decisions with confidence.
Support includes:
- Cash flow monitoring and expense tracking
- Budget planning and forecasting
- KPI & Compliance
- Financial reporting
- Payroll and bookkeeping outsourcing
Establishing a New Practice
Starting a practice is exciting — and a little overwhelming.
We can guide you every step of the way through:
- Project management from concept to opening day
- Business planning and budgeting
- System and process setup
- Templates, tools and best-practice frameworks to set your practice up for success
Review of Systems & Procedures
If your systems aren’t supporting your growth, it’s time to refine them.
We can review your current operations to determine what’s working, what needs improvement, and what needs to change. You’ll receive a clear, practical report outlining findings, recommendations, and actionable next steps.
Practice Manuals & Templates
Our templated Practice Operational Manuals and HR Policies & Procedures help streamline your operations by giving your team everything they need — clearly documented, easy to follow, and aligned with best practice.
This supports:
- Consistency in workflows
- A systemised and organised practice
- Greater productivity, accountability and clarity
- A happier, more confident team
Improving Practice Profitability & Productivity
We take a strategic look at your income, expenses, workflows, and team structure to identify where you can streamline, strengthen, and grow.
From there, we develop a practical, actionable plan to increase profit, improve efficiency, and support long-term sustainability.
Marketing & Practice Positioning
Your brand and patient experience matter.
We help you:
- Develop a marketing plan that aligns with your goals
- Clarify and elevate your practice image
- Coordinate new website development or website upgrades
- Strengthen patient engagement and awareness
1-Day Practice Review & Audit
Get expert clarity on what’s working, what’s not, and where your strongest opportunities lie — all in a single day.
If you want a fast, professional assessment of your practice without committing to ongoing consulting, our 1-Day Practice Review & Audit gives you a comprehensive snapshot across strategy, operations, HR, finance, and marketing.
Delivered onsite (location dependent) or virtually, this review highlights your key gaps and strengths and provides a practical action plan to move your practice forward.
Virtual Practice Manager Service
Your expert partner for smooth, efficient, and well-run operations — without the cost of a full-time Practice Manager.
Behind every thriving medical practice is someone who understands the business side — HR, finances, compliance, workflows, team culture, and patient experience. Our Virtual Practice Manager (VPM) service brings that expertise directly into your practice.
Whether you’re a practice owner needing operational support or a Practice Manager looking for guidance, oversight, and backup, the VPM service provides:
- Operational clarity and leadership support
- HR, compliance, and financial guidance
- Strategic direction to keep your practice running efficiently
Delivered virtually or with onsite support (where possible), this service helps your team operate smoothly, supports decision-making, and frees you to focus on patient care.
DIY Practice Review & Audit
Take control of your practice — at your own pace.
Not ready to commit to our full 1-Day Practice Review & Audit? Our Medical Practice Self-Assessment & Audit Workbook gives you a practical, step-by-step framework to review your operations, HR, finances, marketing, and more — independently, on your schedule.
Click below to see exactly what’s included and how it can help your practice thrive.
Practice Manager Academy
Toolkits & Templates
Your go-to collection of practical toolkits, checklists, dashboards, planners, and email and letter templates — designed to support confident, effective practice management every day.
Ongoing Support
An ongoing support environment that includes live group sessions, bite-sized guidance videos, and a library of practical reference documents — for Practice Managers who value having consistent support alongside them.
Video Library
The Video Library is a collection of short, focused videos designed to support Practice Managers with clarity, confidence, and perspective.
Courses & Programs
Structured courses and programs, including mentored options, for Practice Managers who want deeper development, guided learning, and additional support.
Dear Practice Manager: Letters, Lessons and a Dash of Humour
A warm, honest digital companion book offering real-world perspective, practical insight, and reassurance for Practice Managers navigating the realities of running a medical practice.
Career Development
Support for Practice Managers to build confidence, clarify their professional identity, communicate their value, and navigate career growth — including interviewing, advocacy, and long-term career direction
You don’t need to have all the answers today — this is a place where you can build confidence, capability, and clarity over time.
