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About
Indigo Medical Consulting
Supporting medical practices to thrive through strong systems, strong teams, and strong patient experiences.
Indigo Medical Consulting Services is a specialist practice management consultancy dedicated to supporting healthcare organisations with trusted expertise across business operations, human resources, leadership development, e-training, and marketing.
With a deep understanding of the medical industry, our team partners with practices across NSW, QLD, and VIC to create workplaces that run smoothly, communicate clearly, and deliver exceptional care.
What sets us apart is the strength of our team. We are qualified HR and practice management specialists with extensive experience across small, medium, and large health organisations. We bring practical insight, industry knowledge, and a genuine passion for helping practices grow with confidence.
At the heart of our work is people — supporting leaders, empowering teams, and creating frameworks that enable practices to attract the right staff, retain great people, and operate at their absolute best. Whether it’s streamlining workflows, resolving HR challenges, elevating your branding, or developing your leadership capability, our solutions are tailored, flexible, and aligned with your business goals and budget.
The 3 metrics every practice manager should track
Watch this video if you want
- Clarity, control, and confidence as a Practice Manager
- Transform your practice
- And run a high-performing, stress free practice
Unlock the full video today!
How We Support Your Practice
Focused solutions that strengthen your systems, empower your team, and create a better experience for your patients.
Digital Products
Toolkits & Templates
Your go-to collection of practical toolkits, checklists, dashboards, planners, and email and letter templates — designed to support confident, effective practice management every day.
Ongoing Support
An ongoing support environment that includes live group sessions, bite-sized guidance videos, and a library of practical reference documents — for Practice Managers who value having consistent support alongside them.
Video Library
The Video Library is a collection of short, focused videos designed to support Practice Managers with clarity, confidence, and perspective.
Courses & Programs
Structured courses and programs, including mentored options, for Practice Managers who want deeper development, guided learning, and additional support.
Dear Practice Manager: Letters, Lessons and a Dash of Humour
A warm, honest digital companion book offering real-world perspective, practical insight, and reassurance for Practice Managers navigating the realities of running a medical practice.
Career Development
Support for Practice Managers to build confidence, clarify their professional identity, communicate their value, and navigate career growth — including interviewing, advocacy, and long-term career direction
You don’t need to have all the answers today — this is a place where you can build confidence, capability, and clarity over time.
Stop Losing Great Staff: Build a Team That Stays
Stop the revolving door in your practice. Learn why good staff leave — and discover the proven steps smart practices take to retain top talent.
Free 7-Part Checklist for Practice Managers to Retain Staff, Lead Effectively, and Strengthen Your Medical Practice
Need Expert Support for Your Practice — When You Need It?
Discover the Practice Manager Concierge: On-Demand Guidance from Industry Experts
The Practice Manager Concierge gives you direct access to high-level expertise from seasoned practice management consultants whenever challenges arise — operational, HR, compliance, or leadership. Practical, actionable guidance you can implement immediately to keep your practice running smoothly.
| Option | What You Get | Price |
|---|---|---|
| Hourly Access | Quick on-demand expert guidance | $150 / hour |
| 5-Hour Monthly Package | Ongoing support to handle daily challenges | $650 / month |
| 10-Hour Quarterly Package | Strategic guidance and mentoring for longer-term solutions | $1,500 / quarter |
Key Benefits:
- Immediate access to expert guidance from experienced practice management consultants
- Tailored solutions for your practice
- Practical advice you can implement right away
Discover the Practice Manager Academy
Practice Manager Mastery Mentoring Program – Launching February
Mentorship. Expertise. Real Results.
Step into a 6-month virtual group program where Practice Managers get hands-on, practical training plus expert mentoring from someone who knows what it takes to run a high-performing medical practice.
Learn directly from industry experts, implement systems and strategies immediately, and gain the confidence to lead your team, optimise operations, and elevate your practice — all with guidance every step of the way.
Limited spots — secure your place and start mastering your practice with expert support.
Shelly Sharma, ISMC
Indigo Medical Consulting is exceptional! The team provided insightful, personalized advice that improved our practice’s operations and efficiency. A special mention goes to Bernadette Beach, the Director, whose leadership and expertise are truly inspiring. Bernadette’s depth of knowledge in the medical consulting field is unparalleled, and her personalized approach makes a significant difference. She is always approachable, offering tailored solutions that perfectly fit our needs. Her leadership and personalized approach made a significant impact. Highly recommend!
Shelly Sharma, ISMC
Bernadette conducts herself with the utmost professionalism, care and attention to detail
In my busy working environment, finding top notch staff members is a time consuming and difficult task. I have chosen to leave it to the experts, Indigo Medical Consulting Services to carry out this vital role. They have proved essential for our growing organisation with top quality staff meeting the criteria specified, being found in an expedient manner. I would highly recommend this organisation if like me you do not have the time or expertise to focus on finding the most important part of your organisation – the STAFF.”
Amanda Smith, Sydney Colorectal Services
Bernadette conducts herself with the utmost professionalism, care and attention to detail
Bernadette has done a great job finding me practice staff and providing holiday cover. I have used her services on a number of occasions in the last few years and found her to be very professional and efficient. She is able to take the headache out of finding suitable staff and I only had to interview the serious and suitable candidates.”
Dr Ralph Stanford
Bernadette conducts herself with the utmost professionalism, care and attention to detail
We have worked with Bernadette Beach of Indigo Medical Consulting on numerous occasions during which time she has helped recruit many skilled candidates. Bernadette is approachable and responds well to feedback. We would welcome the opportunity to work with her again.”
Donna Marcy
Bernadette conducts herself with the utmost professionalism, care and attention to detail
We have employed 2 fabulous receptionists through Bernadette Beach. Bernadette is extremely professional, always approachable,has great advice and the process of hiring staff was seamless. I would not hesitate to recommend Indigo Medical Consulting.”
Dr Nick Vertzyas
Bernadette conducts herself with the utmost professionalism, care and attention to detail
I have had the privilege of engaging the services of Bernadette Beach on two occasions now. Bernadette conducts herself with the utmost professionalism, care and attention to detail. Bernadette listened to and understood our criteria, and consistently put forward high quality candidates to fill our available positions. She took the time to get to know us and understand our needs before commencing recruitment, and as a result our position was filled with an exceptional candidate. Her experience and expertise really shows, and I have already recommended Bernadette to numerous practices and will continue to do so. I will certainly be using Bernadette’s services for any of our recruitment needs in the future.
Carolyn Woodhead
