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The 3 metrics every practice manager should track
Watch this video if you want
Clarity, control, and confidence as a Practice Manager
Transform your practice
And run a high-performing, stress free practice
Unlock the full video today!
Dear Practice Manager Book
A book written for Practice Managers who want reassurance, clarity and real talk about the role.
Dear Practice Manager is a collection of honest, practical letters written for the people doing the real work of running a medical practice. It speaks to the situations you deal with every day, offers guidance you can actually use, and reminds you that you’re not the only one navigating this role.
It’s reassurance, perspective, and real talk — with a dash of humour — from someone who understands exactly what this job asks of you.
Discover the Practice Manager Academy
Finally, a place for Practice Managers
Everything you need to build confidence and capability in your role — in one place.
The Practice Manager Academy brings together practical courses, videos, programs, toolkits and templates designed specifically for Practice Managers. It supports you in managing people, operations, finances and leadership — without reinventing the wheel or having to piece everything together on your own.
Stop Losing Great Staff: Build a Team That Stays
Stop the revolving door in your practice. Learn why good staff leave — and discover the proven steps smart practices take to retain top talent.
Free 7-Part Checklist for Practice Managers to Retain Staff, Lead Effectively, and Strengthen Your Medical Practice
About
Indigo Medical Consulting
Supporting medical practices to thrive through strong systems, strong teams, and strong patient experiences.
Indigo Medical Consulting Services is a specialist practice management consultancy dedicated to supporting healthcare organisations with trusted expertise across business operations, human resources, leadership development, e-training, and marketing.
With a deep understanding of the medical industry, our team partners with practices across NSW, QLD, and VIC to create workplaces that run smoothly, communicate clearly, and deliver exceptional care.
What sets us apart is the strength of our team. We are qualified HR and practice management specialists with extensive experience across small, medium, and large health organisations. We bring practical insight, industry knowledge, and a genuine passion for helping practices grow with confidence.
At the heart of our work is people — supporting leaders, empowering teams, and creating frameworks that enable practices to attract the right staff, retain great people, and operate at their absolute best. Whether it’s streamlining workflows, resolving HR challenges, elevating your branding, or developing your leadership capability, our solutions are tailored, flexible, and aligned with your business goals and budget.
Shelly Sharma, ISMC
Indigo Medical Consulting is exceptional! The team provided insightful, personalized advice that improved our practice’s operations and efficiency. A special mention goes to Bernadette Beach, the Director, whose leadership and expertise are truly inspiring. Bernadette’s depth of knowledge in the medical consulting field is unparalleled, and her personalized approach makes a significant difference. She is always approachable, offering tailored solutions that perfectly fit our needs. Her leadership and personalized approach made a significant impact. Highly recommend!
Shelly Sharma, ISMC
Bernadette conducts herself with the utmost professionalism, care and attention to detail
In my busy working environment, finding top notch staff members is a time consuming and difficult task. I have chosen to leave it to the experts, Indigo Medical Consulting Services to carry out this vital role. They have proved essential for our growing organisation with top quality staff meeting the criteria specified, being found in an expedient manner. I would highly recommend this organisation if like me you do not have the time or expertise to focus on finding the most important part of your organisation – the STAFF.”
Amanda Smith, Sydney Colorectal Services
Bernadette conducts herself with the utmost professionalism, care and attention to detail
Bernadette has done a great job finding me practice staff and providing holiday cover. I have used her services on a number of occasions in the last few years and found her to be very professional and efficient. She is able to take the headache out of finding suitable staff and I only had to interview the serious and suitable candidates.”
Dr Ralph Stanford
Bernadette conducts herself with the utmost professionalism, care and attention to detail
We have worked with Bernadette Beach of Indigo Medical Consulting on numerous occasions during which time she has helped recruit many skilled candidates. Bernadette is approachable and responds well to feedback. We would welcome the opportunity to work with her again.”
Donna Marcy
Bernadette conducts herself with the utmost professionalism, care and attention to detail
We have employed 2 fabulous receptionists through Bernadette Beach. Bernadette is extremely professional, always approachable,has great advice and the process of hiring staff was seamless. I would not hesitate to recommend Indigo Medical Consulting.”
Dr Nick Vertzyas
Bernadette conducts herself with the utmost professionalism, care and attention to detail
I have had the privilege of engaging the services of Bernadette Beach on two occasions now. Bernadette conducts herself with the utmost professionalism, care and attention to detail. Bernadette listened to and understood our criteria, and consistently put forward high quality candidates to fill our available positions. She took the time to get to know us and understand our needs before commencing recruitment, and as a result our position was filled with an exceptional candidate. Her experience and expertise really shows, and I have already recommended Bernadette to numerous practices and will continue to do so. I will certainly be using Bernadette’s services for any of our recruitment needs in the future.
Carolyn Woodhead
