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Indigo Medical Consulting

Supporting medical practices to thrive through strong systems, strong teams, and strong patient experiences.

Indigo Medical Consulting Services is a specialist practice management consultancy dedicated to supporting healthcare organisations with trusted expertise across business operations, human resources, leadership development, e-training, and
marketing.

90-Day Practice Transformation Blueprint

Your Self-Paced System for Streamlining Your Practice, Strengthening Your Leadership & Creating Real, Sustainable Change.

The 90-Day Practice Transformation Blueprint gives you the clarity, structure, tools, and step-by-step roadmap to lead meaningful change in your practice — without the overwhelm, without the guesswork, and without waiting months to see results.

This isn’t another passive online course.

It’s a self-paced, action-driven business accelerator designed specifically for Practice Managers who want momentum now — not someday.

You work through one focus area per week.

One clear action plan.

One tangible improvement at a time.

By Day 90, you’ll have strengthened your systems, improved workflows, boosted team engagement, and created the foundations of a well-run, high-performing practice. Most importantly, you’ll feel more confident, more organised, and more in control of your role.

Because this program is self-paced, it gives you the flexibility to build strong foundations before stepping into more intensive support. It’s the ideal starting point if you want structure, clarity, and real progress — without the commitment of a full mentoring program just yet.

Why a Self-Paced Program?

The Blueprint is intentionally designed to be flexible, practical, and accessible — without the pressure of set times or live sessions.

Learn on Your Schedule

Perfect for busy Practice Managers who need development that fits around the chaos of daily operations.

Take Action Quickly and Consistently

Every week gives you one focus area with simple, clear steps — so you make meaningful improvement without overwhelm.

A Foundation Before Deeper Coaching

If you’re considering a 6-month mentoring program later, this gives you the systems and confidence to get the most out of it.

Immediate Wins Without the Intensity

You get powerful, proven strategies — but in a lighter, self-guided format.

The Benefits

  • Clarity & Direction: Know exactly what to focus on each week.
  • Stronger Systems: Reduce errors, save time, and streamline workflows.
  • Better Team Culture: Improve engagement, trust, and accountability.
  • Improved Performance: Understand key metrics and make data-driven decisions.
  • Leadership Growth: Gain confidence and influence in your role.
  • Sustainable Change: Build habits and systems that last beyond 90 days.

Who This Program Is Perfect For

Ideal for Practice Managers who:

  • Are new to the role or need structure
  • Feel overwhelmed and unsure where to start
  • Want to improve systems, HR, and leadership
  • Prefer to learn and implement at their own pace
  • Want a practical, action-focused roadmap before moving to intensive mentoring

Your 90-Day Journey at a Glance

Below is the detailed week-by-week roadmap of the program:

Month 1 — Foundations & Clarity
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Month 1 — Foundations & Clarity

Focus on understanding your practice, clarifying your role, and laying HR and operational foundations.

Week 1 — Practice Snapshot Audit

  • Complete the Practice Health Assessment
  • Identify 3 key challenges and 3 goals for the next 90 days
  • Meet with your practice owner to share insights
    Outcome: Clear priorities and understanding of current state

Week 2 — Leadership Reset

  • Conduct a Time & Priority Audit
  • Reflect on leadership style and support needs
  • Set top 3 leadership intentions for the bootcamp
    Outcome: Clear leadership focus and boundaries

Week 3 — HR Essentials Health Check

  • Audit HR compliance and documentation
  • Update or create job descriptions, contracts, and policies
  • Identify overdue staff reviews or training
    Outcome: Strong, compliant HR foundations

Week 4 — Rostering & Burnout Prevention

  • Review roster gaps and leave tracker
  • Implement leave request and approval processes
  • Set boundaries for your and your team’s workload
    Outcome: Healthier, sustainable staffing system


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Month 2 — Systems & Processes
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Month 2 — Systems & Processes

Focus on streamlining workflows, improving communication, and strengthening operational efficiency.

Week 5 — Team Communication Overhaul

  • Introduce weekly team huddles using templates
  • Create a staff feedback mechanism (e.g., anonymous survey)
  • Set communication expectations for your team
    Outcome: Better engagement and reduced misunderstandings

Week 6 — Policies & Procedures Reboot

  • Identify policies that need updating or creation
  • Use provided templates to revise policies
  • Schedule annual reviews
    Outcome: Consistency and clarity across the practice

Week 7 — Front Desk & Admin Workflow Audit

  • Map the patient journey
  • Audit reception workflow to identify bottlenecks
  • Delegate or adjust tasks to balance workload
    Outcome: Faster, smoother admin operations

Week 8 — Financial & Business Metrics Review

  • Collect KPIs: no-shows, billing errors, collections
  • Identify missed revenue opportunities
  • Discuss financial goals with practice owner
    Outcome: Clear understanding of metrics that drive practice performance


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Month 3 — Team & Leadership Growth
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Month 3 — Team & Leadership Growth

Focus on developing your team, strengthening culture, and growing as a confident leader.

Week 9 — Performance & Development

  • Schedule 1:1 meetings with staff
  • Conduct probation and performance reviews
  • Identify training needs and CPD plans
    Outcome: Clear development plan for all team members

Week 10 — Team Culture & Retention

  • Run a staff morale survey
  • Introduce recognition strategies
  • Plan team-building activities
    Outcome: Positive, motivated, and accountable team culture

Week 11 — Leadership in Action

  • Reflect on wins and challenges
  • Share progress with practice leadership
  • Plan next steps for leadership growth
    Outcome: Confidence and clarity in your leadership role

Week 12 — Wrap-Up & Future Planning

  • Reassess practice health
  • Celebrate wins with your team
  • Set goals and focus areas for the next 90 days

Outcome: Sustainable improvement and a roadmap for continued growth


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Your Tools & Templates Include:
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Your Tools & Templates Include:

  • Practice Health Assessment
  • Time & Priority Audit
  • HR Compliance Self-Audit Checklist
  • Meeting Prep & Notes Templates
  • Patient Journey Map
  • KPI Snapshot Template
  • Burnout Check-In & Boundaries Tool
  • Coaching & Mentoring Notes
  • Staff Morale Survey
  • Leave Tracker

…and more, all ready to implement.

This Is Not Just a Course…

It’s a 90-day business transformation plan.

You won’t just learn — you’ll implement, see change, and grow as a leader week by week

Program Fee

90-Day Practice Transformation Blueprint

$197 AUD – one-time payment

  • Full self-paced program with 12 weeks of step-by-step guidance
  • All worksheets, checklists, templates, and tools included
  • Access anytime, work at your own pace

 Optional 1:1 Coaching Add-On

If you want personalised guidance, problem-solving, and accountability, you can add individual coaching sessions:

  • $150 AUD per 60-minute session
  • Tailored support to help you implement the program and tackle your specific practice challenges

    Get in touch with our team

      Get in touch with our team