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Indigo Medical Consulting

Supporting medical practices to thrive through strong systems, strong teams, and strong patient experiences.

Indigo Medical Consulting Services is a specialist practice management consultancy dedicated to supporting healthcare organisations with trusted expertise across business operations, human resources, leadership development, e-training, and
marketing.

1 Day Practice Review & Audit

A comprehensive, expert-led review of your practice — completed in just one day.

Running a medical practice is complex, and it’s not always easy to see what’s working, what’s slipping, or where the hidden opportunities for improvement really are. Our 1-Day Practice Review & Audit gives you a clear, expert-backed understanding of your practice across all core areas — so you can make confident decisions backed by evidence, not guesswork.

This is a fast, thorough, and highly practical audit designed for busy practice owners and managers who want clarity, insight, and a clear direction forward without committing to long-term consulting.

How the Audit Is Conducted

We offer two flexible delivery options to suit your location and schedule:

Onsite at Your Practice

(Available depending on location)
We spend a full day inside your practice observing workflows, speaking with key team members, reviewing systems, and assessing operational processes in real time. This allows us to see the true flow of your practice and uncover insights that can only be detected onsite.

Virtual Review

For practices outside our travel area or those who prefer online support, we conduct the full audit virtually.
You will receive a preparation checklist and will be asked to provide key documents, reports, and access to important information ahead of the review.
Across the day, we meet via Zoom, review materials together, and work through each section of the audit in a structured, guided format.

Both formats deliver the same depth, outcomes, and detailed final report.

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What’s Included in the 1 Day Practice Review & Audit

Strategic Review
1

Strategic Review

We examine the foundations of your business to ensure your practice is set up for sustainable success.

Includes:

  • Business goals & alignment
  • Service mix and fee structure
  • Leadership & management approach
  • Vision, values, and culture alignment
  • Strategic risks & opportunities

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Operational Review
2

Operational Review

A deep look at your day-to-day operations to identify inefficiencies, gaps, or risks.

Includes:

  • HR processes, team structure & role clarity
  • Rosters, workflows & task allocation
  • Systems & procedures
  • Policy and compliance overview
  • Patient journey & service delivery
  • Technology, software & automation opportunities

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Financial Review
3

Financial Review

We assess your financial performance and the key drivers influencing profitability.

Includes:

  • Revenue streams & billing efficiency
  • Cashflow patterns
  • Systems & procedures
  • Expenses & cost control
  • MBS utilisation (where applicable)
  • KPI overview
  • Profitability opportunities

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Marketing & Growth Review
4

Marketing & Growth Review

We highlight how your practice is positioned — and where growth opportunities exist.

Includes:

  • Website & online presence
  • Referral pathways
  • Patient communication & retention
  • Branding clarity
  • Local market positioning
  • Visibility & reputation opportunities

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What You Will Receive

By the end of the day you will receive:

  • Comprehensive Review & Audit Report
    Clear, easy-to-understand findings across strategic, operational, financial, and marketing areas.
  • Priority Action Plan
    A practical, step-by-step roadmap outlining what to do next — and in what order.
  • Insights & education along the way
    So you understand why issues occur and how to prevent them long-term.
  • Optional follow-up support
    If you’d like help implementing the recommendations, we can continue to support you.

Who This Is For

  • Practice Owners who want independent, expert insight
  • Practice Managers seeking direction or validation
  • Practices experiencing growth, change, or recurring challenges
  • Practices preparing for accreditation, expansion, or restructuring
  • Anyone wanting to remove guesswork and run a smoother, more profitable practice

Why Practices Choose This Review

  • Fast, expert clarity
  • Independent, unbiased advice
  • Practical recommendations
  • No lock-in contracts
  • Immediate value and direction

Investment

$2,000 (ex GST)
A high-value, fast-turnaround review with actionable insights typically worth far more than the cost of the audit itself.

    Get in touch with our team

      Get in touch with our team