Emails & Letters Templates
Professionally written emails and letters to support clear, consistent communication across every area of your practice.
These templates are designed to save you time, reduce stress, and help you communicate confidently — especially in situations that feel sensitive, awkward, or high-stakes.
Emails & Letters Templates
Must-Have Templates
A curated selection of the most commonly used and high-impact email and letter templates every Practice Manager should have on hand
Patient Communication Emails & Letters
Clear, professional templates to support consistent communication with patients – from appointment and billing through to follow-ups and feedback.
Recruitment & Candidate Communication
Templates to support a professional and positive candidate experience – from application acknowledgement through to offers and outcomes.
Staff Onboarding & Inductions
Supportive email and letter templates to help welcome new team members, provide clarity and set expectations early.
Day-to-day Staff Management
Practical communication templates to support everyday people management – including updates, reminders and follow-ups.
Performance & Conduct Communication
Clear, considered templates to support performance discussions, follow-ups and setting expectations professionally.
Difficult Conversations & Sensitive Situations
Carefully worded templates to help you approach sensitive situations with confidence, clarity and care.
Compliance & Administrative Communication
Templates to support compliance-related communication, documentation requests and administrative follow-up.
Managing Up (Doctors/Owners)
Communication templates to help you provide updates, manage expectations and raise issues with clarity and confidence.
Financial & Accounts Communications
Professional templates to support billing, payment follow-ups, fee changes and financial conversations with patients.
Staff Exit & Transition Communication
Templates to support professional, respectful communication during resignations, transitions and departures.
