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Indigo Medical Consulting

Supporting medical practices to thrive through strong systems, strong teams, and strong patient experiences.

Indigo Medical Consulting Services is a specialist practice management consultancy dedicated to supporting healthcare organisations with trusted expertise across business operations, human resources, leadership development, e-training, and
marketing.

HR Coach

Finally — Real HR Support for Managers Who Were Never Trained for HR.

If you’re a Practice Manager, you already know this truth better than anyone:
HR is one of the hardest parts of your job — and no one really prepared you for it.

You’re expected to handle recruitment, onboarding, performance management, staff development, tricky conversations, conflict resolution, and compliance — all while running the day-to-day operations of your practice.

It’s a lot.

And most days, it probably feels like you’re figuring it out as you go.

If you’ve ever thought, “I hope I’m doing this right,”

or

“I wish I had someone to check this with,”

you’re exactly who this program was created for.

Our Monthly HR Coaching Program guides you through the full employee lifecycle, from recruitment to exits, with practical tools, templates, and direct access to an HR expert. You’ll gain the skills, confidence, and support to manage staff, navigate compliance, and handle difficult conversations — without the stress or guesswork.

What is HR Coach All About

This program gives Practice Managers practical HR skills and ongoing expert support so they can:

  • Confidently handle recruitment, onboarding, performance, development, and exits
  • Navigate legal and compliance requirements without risk
  • Conduct difficult conversations and manage conflict effectively
  • Build high-performing, engaged teams
  • Implement HR processes and tools immediately in their practice

You’ll get live monthly workshops, hands-on templates, dedicated office hours with an HR expert, and a supportive peer community to guide you every step of the way.

What’s Included Each Month

60–90 Minute Live Workshop

Interactive sessions covering all stages of the employee lifecycle: recruitment, onboarding, performance management, staff development, conflict resolution, exits, and compliance. Every workshop is practical, actionable, and tailored to real-world medical practice scenarios.

Curated Resource Library

Templates, checklists, scripts, workflows, letters, and guides — covering every HR process you need for your practice.

Up to 6 Hours of Dedicated HR Office Hours

Direct access to an HR expert to solve real-world problems and get actionable guidance. Use office hours to:

  • Review or troubleshoot staff performance issues
  • Get advice on conflicts, grievances, or disciplinary processes
  • Clarify compliance obligations and employment law updates
  • Tailor HR templates or policies for your practice
  • Discuss recruitment, onboarding, development, and exits

You’ll never have to navigate tricky HR situations alone.

Private Online Community

A safe, supportive space to share challenges, ask questions, and connect with peers who understand your world.

Bonus Q&A Sessions

Extra support between workshops for real-time HR challenges.

Is This Program Right for You?

  • You’re a Practice Manager who feels overwhelmed by HR responsibilities
  • You’re a manager who wants practical guidance from an expert
  • You need help navigating compliance, staff conversations, and development
  • You want to build a high-performing team without guesswork

How Does This Differ from the Practice Manager Mastery Program?

Both programs support Practice Managers, but they serve different needs.

The HR Coaching Program is for managers who want practical, hands-on guidance from an HR expert. It covers the full employee lifecycle, including recruitment, onboarding, staff performance, development, conflict resolution, exits, and legal and compliance obligations. You’ll gain the confidence, skills, and support to handle tricky conversations and implement HR processes correctly.

The Practice Manager Mastery Program is a 6-month comprehensive mentoring journey covering all aspects of practice management — HR, operations, finance, leadership, marketing, and patient experience.

Feature HR Coaching Practice Manager Mastery
Focus Hands-on HR guidance through the full employee lifecycle, including recruitment, onboarding, performance & development, conflict resolution, exits, and legal/compliance. HR expert on hand to guide and develop your HR skills. Full practice management: HR, operations, finance, leadership, marketing, patient experience. Ideal for managers ready to transform all aspects of their practice.
Duration Monthly ongoing 6 months
Delivery Workshops + templates + office hours with HR expert + peer community Workshops, mini sessions, Planner, exercises, mentorship
Outcome Confidently manage HR & team challenges, reduce risk, handle staff conversations & compliance Transform practice management & leadership skills
Best For Managers needing hands-on HR support and skill development Managers ready to lead and implement full practice change

AUD $350/month per participant

Additional Options:

  • Group discounts for multiple managers
  • Month-to-month flexibility — cancel anytime with one month’s notice

Ready to Build a Stronger, Confident Team?

Stop navigating HR alone. Gain the skills, tools, and expert guidance you’ve been missing, and start handling recruitment, performance, development, compliance, and staff conversations with confidence.

    Get in touch with our team

      Get in touch with our team