How to Build a Referral Network to Generate Continual Patient Referrals in a Medical Practice

How to Build a Referral Network to Generate Continual Patient Referrals in a Medical Practice

In private practice, one of the most important sources of patient generation is referrals from other healthcare practitioners i.e. otherwise known as your referrers. Building strong relationships with your referrers is the lifeline to any medical practice. When I conduct a practice review and assessment on a client practice, one…


How do you Manage Safety Risks in your Practice?

If I were to ask you do you know what are the risks that could impact your practice right now, would your answer be Yes or No? There are many risks within business, but by knowing what they are and implementing systems in place, this will provide protection to your…


How Healthy Is Your Practice? Five Minute Practice Analysis Questionnaire Reveals All

How healthy is my practice is probably a question that you don’t ask very often, but you should if you want a profitable and successful practice. Conducting regular audits and reviews on your practice provides you with important information to know what is working (strengths), what is not working (weaknesses)…


4 Powerful Practice Tips to Improve Practice Leadership Part 1

Why are some private practices successful and others are disorganized, inefficient and constantly putting out fires? Ask yourself - which one does my practice belong to? To become a high performing and successful practice, it is imperative to understand the importance of practice management and how strong leadership plays a…


How do you write a job description?

What is a job description? A job description is a broad statement of the duties, accountabilities and responsibilities of a position. Every employee needs a job description so that they clearly understand the nature of their role within the organisation. As well, employers need to know what can reasonably be…


Recruiting Support Staff for your Practice

The success of a practice is dependant on a number of important factors – one of the important aspects is sourcing the right people that compliment the culture/image of your practice, personality fit and can perform efficiently in the role. Quality staff are ambassadors/the image of who you are and…


Marketing For Small Practices

COMMUNICATION IS KEY TO ATTRACTING NEW CLIENTS TO YOUR PRACTICE Medical professionals who are embarking on the journey of building a new practise will be all too familiar with the sometime confusing process of setting up a business in the lead up to opening the doors for the first time.…


Employee Work Values – 5 Questions You Absolutely MUST Ask in an Interview

Why is it when you recruit a new employee and initially all is going very well. Then after a few weeks out of the blue as if a tidal wave hit you discover they do not fit the practice culture they are causing disruption to current staff AND all sorts…


6 Crucial Steps on How to Conduct Successful Recruitment Interview

It’s that time when someone in the practice has resigned and you need to recruit a new staff member, but not sure where to begin. I always refer to recruiting new staff the same way you would take when purchasing a new car or a house. You wouldn’t dive into…


A Guide to Implementing a Business Solutions Model for Private Practice

Why do Practice Managers and Principals struggle in business? The #1 reason for failure for CEOs, Principals and Practice Managers today is strategy execution, lack of systems and accountability. Although success is measured in a number of ways, there are two statistics that I believe relate directly to what most…


5 Powerful Reasons Why a Responsive Website Will Generate More Patient Leads?

As a healthcare practitioner, you still may feel wary of diving into the digital marketing world due to fear of not abiding with healthcare regulations. However, this can leave you way behind in healthcare marketing and missing out on boundless opportunities with patient leads as: Patients are now much more…


4 Ultimate Reasons Why Content Creation is a Must in Healthcare Marketing

Whether you are a healthcare practitioner that is just starting to dabble with content marketing or you have been using the same healthcare marketing strategies for a while, your content marketing plan needs to be bigger and better than ever for 2017. Why? Healthcare is the second most searched for…


3 Steps to Minimise Legal Risks when Managing Poor Staff Performance

When you have a staff member who is under performing in their role, it can place undue stress on other employees, create a toxic environment and cause disruption to the practice. This blog will guide you through 4 steps on how to implement systems and processes to manage poor staff…

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