BSB31107 Certificate III in Business Administration (Dental Reception)
Nationally Recognised Qualification - Offered via flexible learning
Course Description
This nationally recognised qualification provides the skills and knowledge to understand the role and responsibilities of a Dental Receptionist within the dentall environment and how to effectively and efficiently provide a high standard of administration service to healthcare professionals within a dental setting.
The following 13 units form part of the Certificate III in Business Administration BSB 31107 (Dental Reception).
| BSBITU307A | Develop keyboarding speed and accuracy |
| BSBOHS306B | Contribute to implementing emergency prevention activities and response procedures |
| BSBMED301B | Interpret and apply Medical terminology appropriately (including dental terminology) |
| BSBMED302B | Prepare and process medical accounts (in a dental environment) |
| BSBMED401B | Manage patient records keeping system |
| BSBMED304B | Assist in controlling stocks and supplies |
| BSBMED305B | Apply the principles of confidentiality, privacy and security within the medical environment |
| BSBADM307B | Organise schedules |
| BSBWRT301A | Write simple documents |
| BSBCUS301A | Deliver and monitor a service to customers |
| BSBCMM301A | Process customer complaints |
| HLTIN301A | Comply with infection control policies and procedures in health |
| BSBPRO301A | Recommend products and services |
Delivery of Course
We offer Certificate III in Business Administration (Dental Reception) BSB31107 via flexible learning, The course delivery will consist of reading material, exercises and assessment tasks which will be completed both in the workplace setting (if employed) and in the Student's own time.
Even though the course delivery is via flexible learning (distance learning), the Student receives a structured training plan timetable outlining when each unit is due for completion, to help the Student achieve completion with the 12 month timeframe or earlier.
Throughout the training, the Student will receive personalised and individual training customised to suit the Student's specific needs and requirements. Communication is via telephone/email support and regular face to face meetings as required. The Training Assessor will be in contact with the Student every 2 weeks by telephone to see how the Student is progressing with their studies and to assist in maintaining motivation, clarify any areas of concern and keeping the Student on target with unit completion dates.
Would my employer be able to pay for this course?
If you are currently employed, your employer may be entitled to receive a $4,000 training grant for you to undertake this training. To see whether you are eligible for this grant, please contact bbeach@indigoconsulting.com.au for further information on traineeships and to receive a Pre-assessment form.
Why Choose Indigo Medical & Dental Training?
- Enrolments can take place at any time during the year
- You can complete the course at your own pace and in the comfort of your home, which allows you to balance the course with your work/life balance
- You receive personalised and individual attention specific to your learning style, needs and requirements
- Our Training Assessors have extensive experience within the dental industry, which enables you to draw upon their experience and expertise
- A Training Assessor is appointed to you who will provide you with ongoing support throughout your course via telephone, email and face to face meetings (these meetings will accommodate your timeframes and suitability)
- We are able to provide assistance to you with gaining employment within the dental industry through our affiliated organisation, Indigo Dental Consulting Services.
What do I need to do to receive further information or enroll in this course?
For telephone enquiries, please phone our Administration Office on 02 9844 5496 or email training@indigoconsulting.com.au
To receive more information on Certificate III in Business Administration (Dental Reception) BSB31107, please email training@indigoconsulting.com.au
To enroll in Certificate III in Business Administration (Dental Reception) BSB31107
CLICK HERE TO DOWNLOAD AN ENROLMENT FORM. |
